Lifetime Guarantee Policy

Need to submit a lifetime guarantee request form? Please click here.

INFMUS strives to provide a premium customer experience which is why we offer a lifetime guarantee on every product we sell. Please read all the terms and conditions below.

  • All purchases from INFMUS are covered by our warranty for life.
  • All orders are sent with a lifetime guarantee warranty card. This card must be retained and sent with your package to receive our warranty services.
  • INFMUS will repair or replace any purchase found to be defective. Fades, breaks, or tarnishes during normal wear and we send you a brand new piece for free (one-time only, per purchase). No questions asked.
  • INFMUS' lifetime guarantee does not cover damage from water, chlorine, colognes, perfumes, or any chemical product. INFMUS also does not cover product that is lost or stolen. 
  • INFMUS holds the right to refuse or deny any lifetime guarantee request shall we deem the product was damaged intentionally or exposed to the items mentioned above.
  • If the item purchased is no longer available or in stock at the time we receive the guarantee form, you are entitled to any item of equal or lesser value.